To confirm the reservation, we ask for a deposit of 50% of the total amount. The final payment of 50% must be received no less than 60 days before arrival.
A security deposit of € 500 (Casa Terra) and € 200 (Casa Mare) is required to be paid in cash upon your arrival. The deposit will be returned upon check out. Any damage or loss to the property will be deducted from the deposit.
Cancellation policy:
Up to 30 days before arrival, a 50% refund.
From the 30th day before arrival or no-show: non-refundable.
Times:
Check-in: from 14:00
Check-out: by 11:00
Cleaning and linen change:
Rooms are cleaned every day.
Change of bed sheets every 3 days or on request with a supplement of 20 Euros.
Change of towels every day, if requested.
COVID-19 Policies
Only in the event the cancelation is a direct result of the pandemic (government orders the stoppage of vacation rentals or the authorities decide to restrict travel from the country of origin or to the country where the property is located), guests will be given the opportunity to receive full credit for their reservation if they rebook within one year. If the guest is unable to take the credit, the guest will receive a full refund if the booking is canceled at least 14 days before the arrival date. If the guest cancels 1 -14 days before the start of the stay, no refund will be given. For the cancellation, an official document must be showen. To help you avoid unpleasant travel pitfalls, we reccomend our guests to signed up for a travel insurance that covers COVID-19 issues.
Services Included:
Anticovid sanitation
Wifi
Air conditioning
Heating
Parking
Electric car charging station
Safe
Slippers and beach towels
Bio shampoo and soap
Hairdryer
Filtered water available in the small tap in the kitchen
Service not included:
Laundry service (20 Euros per wash)
Taxi
Pedal-assisted bicycles
Boat trips
Scooter / Electric Car Rental
House Rules:
We kindly ask our customers to use organic cotton slippers at home to keep the house as tidy as possible.
Terra e Mare collects precious art works and we believe we can offer you not only a holiday but also a cultural experience for your stay, but we ask for a little help in respecting this balance.
Do not leave food or drinks in the garden, we are always in the countryside so there could be the presence of rodents. Always close the mosquito nets.
Cleaning is daily, bed sheets and towels are changed every 3 days. If you need a change you can communicate it to the staff. We ask for a conscious use of water, a precious asset on the island.
Pets are not allowed in the property.
Children over 12 are accepted.
No rollaway beds are available.
Smoking is forbidden in the internal and external areas of the structure.
For your safety, it is forbidden to cross border lines.
